Display based on Specified Commercial Transactions Law (accommodation reservation)

Corporate name
Kasoku Co., Ltd.
Chief operations officer
Shunpei Nakamura
4-20-4 Higashiueno, Taito-ku, Tokyo 110-0015
telephone number
email address
Services provided
Accommodation at our hotel “Hotel Tomariya Ueno”
Accepted currencies
Japanese yen, US dollar
It varies depending on each accommodation plan. For details, please check the page of each accommodation plan.
Additional charges and fees
Payment period
Credit card payments are processed immediately.
Acceptable payment methods
For reservations with payment in loco, payment will be made at check-in or check-out.
If you are paying in advance by credit card, please make the credit card payment at the time of online reservation.
If the conditions differ from those above, the conditions will be stated on the product details page.
Exchanges and Refunds (Refund Policy)
According to the agreement refunds are not possible after your stay is completed.
If the conditions differ from those above, the conditions will be listed on the details page of each accommodation plan.
Service is offered on the following time
(Reservation completion time) The reservation will be completed when the completion information is displayed on the customer's screen. If payment is made in advance by credit card, the reservation will be confirmed once the credit card payment is completed.
Reservation changes/cancellations
It varies depending on each accommodation plan. For details, please check the details page of each accommodation plan.
Cancellation fee (penalty fee)
It varies depending on each accommodation plan. For details, please check the details page of each accommodation plan.
Consumer Data Privacy Policy
Please refer to our privacy policy.
Promotion Terms and Conditions
Please refer to our privacy policy.
Security features and policies for submitting payment card details
Please refer to our privacy policy.


Kasoku Co., Ltd. (hereinafter referred to as "our company") strongly recognizes the importance and social importance of privacy and personal information protection, has established the following personal information protection policy, and strives to properly manage personal information. .

1 Basic policy

Our company complies with the Personal Information Protection Act, maintains an organizational structure, and strives to appropriately protect personal information.

2 Appropriate acquisition of personal information

When acquiring personal information, the Company shall do so in an appropriate and fair manner. In addition, our company will not acquire personal information that requires special consideration unless we obtain prior consent or as permitted by law.

3 Implementation of appropriate measures

We will appropriately and carefully manage the personal information entrusted to us by our customers, etc., and will take necessary and reasonable security control measures to prevent its leakage, loss, misuse, falsification, and unauthorized access. In addition, when collecting personal information using communication methods, we strive to ensure safety by using security technologies such as SSL (Secure Socket Layer) encrypted communication in case of interception by a third party during the communication.
2. Personal information received from customers, etc. will be managed in accordance with applicable laws.

4 Purpose of use

Our company protects the personal information entrusted to us by individuals, and provides our business services, answers to inquiries, troubleshooting incidents and accidents, analyzes questionnaires, and assists advertising distribution companies such as Google and Yahoo . Personal information will be collected by lawful and fair means for the purposes of distribution of behavioral targeting advertisements, provision of advertisements and information on products, services, campaigns, etc. through guidance and e-mail, and the use of our company's sales and recruitment activities. We collect and use personal information within the scope necessary to achieve the purpose. If it becomes necessary to use personal information beyond the scope necessary for the purpose of use, we will announce this on our website, etc.

5 Contents of personal information
  1. (1)Information collected from the individual

    Name, address, telephone number, email address, SNS user ID, date of birth, gender, nationality, passport, visa, marketing information, information entered by the person in the input form of the site operated by our company, the person himself/herself Information entered by our staff at your direction, information regarding your previous stay, long-term stay, etc., services you have used and products you have purchased, information that we learn while you are using the services provided by our company . Information regarding the preferences of the individual concerned, information provided by the individual in order to use our services, information received by business partners, travel agencies, etc. from various applications and offers from the individual . Information essential for transactions.

  2. (2)Information collected automatically

    Information collected through the use of cookies, terminal information, log information, anonymous IDs, location information, IP addresses, individual identification information, security cameras, and other security technologies . Our company uses analytical tools such as Google Analytics to understand the status of visits to our website by individuals.

  3. (3)Information obtained from third parties

    When collecting personal information indirectly from a third party, our company will confirm with the provider whether the personal information was properly collected from the person in question, and after implementing contractual arrangements. We will collect personal information within the scope necessary to achieve the purpose of use.

6 Disclosure/Provision to third parties
  1. (1)Our company may entrust personal information to outsourcing companies, etc. to the extent necessary for the execution of our business. In that case, we will do so under our strict management, and the protection of personal information will be considered in the contract details.

  2. (2)Our company will not provide personal information held by our company to third parties except in the following cases.

    ① When the consent of the person concerned is obtained.
    ②When disclosure of personal information is requested based on laws and regulations.
    ③ If the Company's profits are significantly damaged due to a violation of the Terms of Use on the part of the person concerned.
    ④When it is necessary to protect important interests such as human life, health, property, etc.
    ⑤When it is particularly necessary to improve public health or promote the healthy development of children.
    ⑥ In cases where it is necessary to cooperate with a national agency, local government, or a person entrusted by them in carrying out the affairs stipulated by law, and obtaining the consent of the person will hinder the execution of said affairs. If there is a risk of
    ⑦When disclosing or providing personal information to a subcontractor within the scope necessary to provide services to the individual.
    ⑧When personal information of individuals or the right to manage such personal information is transferred as part of the transferred business assets due to a merger, company split, or business transfer.

7 Joint use and outsourcing

We may share your personal information with our group companies within the scope of the purpose of use listed above . In this case, the supervisor will be our company.

In addition, within the scope of the above-mentioned purposes of use, we may outsource some of our operations to our affiliated companies. In such cases, we will conclude a confidentiality agreement with the partner company and provide appropriate supervision.

8 Anonymously processed information

Our company handles anonymously processed information ("anonymously processed information" as defined in the Personal Information Protection Act) in accordance with laws and regulations.

9 Requests for disclosure, correction, etc. of personal information

When we receive a request for disclosure, correction, addition, deletion, suspension of use, erasure, etc. of personal information we hold based on the Personal Information Protection Act, we will confirm the identity of the person making the request and then We will respond in accordance with the Information Protection Act. If you wish to make such a request, please contact the contact point specified in Section 10.

10 Contact point

For inquiries regarding this privacy policy or the requests mentioned in the preceding paragraph, please contact the following contact point.

Contact person in charge
TOHMA Takadanobaba 3F, 2-1-2 Takadanobaba, Shinjuku-ku, Tokyo
Company name: Kasoku Co., Ltd.
Representative Director: Keisuke Arai

11 About the use of cookies and Google Analytics

Our company uses cookies. You can restrict the use of cookies by setting your browser, but if you restrict the use of cookies, the functions you can use on our services and websites may be restricted. Please keep this in mind. Additionally, we use Google Analytics to understand the usage status of our website . For more information about Google Analytics, including data collection and processing methods, please refer to the URL below.


12 Holding period

Our company will keep your personal information only as long as it is necessary to achieve the policy stipulated in Article 1 , and if it is no longer necessary, we will promptly delete it without delay. Please note that even if the individual stops using the services provided by the Company, the Company will retain the individual's personal information for a certain period of time in order to comply with legal obligations and to respond to necessary business communications. and may be used.

13 Changes to this Privacy Policy

Our company may change this privacy policy as necessary.

terms of service

These terms of use (hereinafter referred to as "these Terms") apply to the use of the website (hereinafter referred to as "this site") operated by Kasoku Co., Ltd. (hereinafter referred to as "our company"). It sets the conditions. All users of this site (hereinafter referred to as users) must use this site in accordance with these Terms of Use.

Article 1 (Application)

These Terms shall apply to all relationships between users and our company regarding the use of this site.

In addition to these Terms, our company may establish various regulations (hereinafter referred to as "Individual Regulations") regarding this website, such as rules for use. These individual provisions shall constitute a part of these Terms, regardless of their name.

If the provisions of these Terms conflict with the provisions of the individual provisions in the preceding article, the provisions of the individual provisions shall take precedence unless otherwise specified in the individual provisions.

Article 2 (Prohibited matters)

Users must not engage in the following acts when using this site.

  • Acts that violate laws or public order and morals
  • Acts related to criminal acts
  • Acts that infringe on copyrights, trademark rights, and other intellectual property rights contained in this site, such as the contents of this site.
  • Acts that destroy or interfere with the functions of servers or networks of our company, other users, or other third parties.
  • Acts of commercially using information obtained from this site
  • Acts that may interfere with the operation of our site
  • Acts of making or attempting unauthorized access
  • Acts of collecting or accumulating personal information, etc. about other users
  • Acts of using this site for illegal purposes
  • Acts that cause disadvantage, damage, or discomfort to other users of this site or other third parties
  • Acts of impersonating a third party
  • Promotion, advertising, solicitation, or business activities on this site that are not approved by our company.
  • Acts that directly or indirectly provide benefits to antisocial forces in connection with our site.
  • Other acts that our company deems inappropriate.
Article 3 (Suspension of publication of this site, etc.)

If the Company determines that any of the following reasons exists, the Company may suspend or suspend publication of all or part of this site without prior notice to users.

  • When performing maintenance, inspection or updating of the computer system related to this site
  • If it becomes difficult to publish this site due to force majeure such as earthquake, lightning, fire, power outage, or natural disaster.
  • If a computer or communication line, etc. stops due to an accident.
  • In other cases where our company determines that it is difficult to publish this site

The Company shall not be liable for any disadvantages or damages incurred by users or third parties due to suspension or interruption of publication of this site.

Article 4 (Usage Restrictions)

If the user violates any of the provisions of this agreement, or if the company determines that the use of this site is inappropriate, the company will, without prior notice, terminate the use of this site to the user. Alternatively, we may be able to restrict the use of some parts.

Our company assumes no responsibility for any damage caused to users due to our actions based on the preceding paragraph.

Article 5 (Disclaimer of Warranty and Disclaimer)

Our company does not accept any factual or legal defects in this site (defects related to safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, security, etc., errors, bugs, infringement of rights, etc.). We do not guarantee, either expressly or implicitly, that there will be no such defects.

Our company assumes no responsibility for any damage caused to users due to the use of this site. However, if the contract between the Company and the user regarding this site (including these Terms) constitutes a consumer contract as defined in the Consumer Contract Act, this disclaimer will not apply.

Even in the cases stipulated in the proviso to the preceding paragraph, the Company shall not be responsible for any damage caused to the user due to a default or illegal act due to negligence (excluding gross negligence) on the part of the Company, which is caused by special circumstances (the Company or the user). (including cases where the person foresaw or could have foreseen the occurrence of damage). In addition, compensation for damages caused to users due to default or illegal acts due to our negligence (excluding gross negligence) shall be limited to a maximum of 10,000 yen .

Our company is not responsible for any transactions, communications, or disputes that occur between users and other users or third parties regarding this site.

Article 6 (Changes to Terms of Use)

If the Company deems it necessary, the Company may change these Terms at any time without notifying the User. Furthermore, if the user starts using this service after changing these terms, the user will be deemed to have agreed to the changed terms.

Article 7 (Handling of personal information)

The Company shall appropriately handle the personal information of users obtained through the inquiry form, etc. on this site in accordance with the Company's "Privacy Policy."

Article 8 (Notification or Communication)

Notifications or communications between users and the Company shall be made in the manner determined by the Company. The Company will contact the contact information obtained through the inquiry form, etc., and such contact will be deemed to have reached the user at the time of sending.

Article 9 (Governing law/jurisdiction)

The governing law of these Terms is Japanese law and shall be interpreted in accordance with that law.

In the event that a dispute arises regarding the use of this site, the court with jurisdiction over the location of our company's head office shall have exclusive jurisdiction as the first instance .

that's all